Main description:

This book is a comprehensive guide to leadership in healthcare and the management of complex clinical scenarios in the medical or dental practice. Training in leadership and hospital management is not part of the curriculum and so guidance is often not provided in depth.This book outlines strategies for dealing with the management problems that arise in the healthcare profession, and it prepares the reader for interviews, examinations and the supervision of a team.

It opens with an overview of the NHS, its evidence-based practice and healthcare regulations. Subsequent chapters discuss data protection, management of new business cases, formal complaints and inappropriate use of social media. Information is provided on the recruitment of new junior trainees, the management of underperforming allied health professionals, and the handling of injuries sustained at work. This book is ideal for final-year medical and dental undergraduate students, foundation year doctors, core trainees, junior and senior specialists and newly-appointed consultants.

Contents:

Part 1: The management, structure and function of the Na-tional Health Service.- 1. The structure of the NHS in England.- 2. Quality, efficiency and value in the NHS.- 3. Evidence-based practice in the NHS.- 4. Healthcare Regulation in the United Kingdom.- 5. Staffing in the NHS.- 6. Ethical practice and Medico-legal themes in the NHS.- 7. Clinical effectiveness and clinical audit.- 8. Trainee performance and assessment in the NHS.- 9. Clinical risk management in the NHS.- 10. Data protection and freedom of information.- . Part B:Management scenarios.- 11. Management of an underperforming allied health professional.- 12. Management of an injury sustained at work.- 13. Management of clinical incidents at work.- 14. Justifying existing levels of care.- 15. Management of a suspected victim of physical abuse.- 16. Management of a breach of data confidentiality.- 17. Management of a formal complaint.- 18. Management of a contaminated needlestick injury.- 19. Management of staff with repeated episodes of absenteeism.- 20. Management of a new business case.- 21. Management of a conflict between personal and work confidential information.- 22. Management of a non-compliant trainee.- 23. Management of recruiting new junior trainees.- 24. Management of suspected fraud in your department.- 25. Management of violence and aggression at work.- 26. Management of Health Tourism in your department.- 27. Management of colleagues affected by stress at work.- 28. Management of inappropriate use of social media.- 29. Appendix 1.- 30. List of commonly asked Acts and Legislations.- 31. Appendix 2.- 32. Appendix 3.