Main description:

Globally, EDs face new challenges as the world's population ages. Visits from older people are predicted to rise for the next 20 years. This practical and accessible book provides essential guidance on assessing the ED care of older patients - and improving it. It assists ED teams to implement changes tailored to their unique environments, providing guidance across all settings regardless of size, location or resources. Experience- and evidence-based elements combine to guide best practices for older patient flow, staff and patient satisfaction, and improving patient health outcomes. The book features proven ideas for creating a geriatric ED such as specific staff training, modifying job roles, implementing new care processes, and adapting physical spaces. An invaluable resource for practising ED clinicians, leaders, administrators, educators, and system change leaders.

Contents:

Introduction; 1. Making the case for a geriatric emergency department; 2. Starting a geriatric emergency department; 3. Overcoming resistance: What to do with 'Yeah, But...'; 4. You: An approach to your older ED patients; 5. People: Adding staffing and training; 6. Processes: Implementing protocols and policies; 7. Place: Addressing the physical environment; 8. Quality improvement in the geriatric emergency department: Getting started; 9. Launching your geriatric emergency department: From first steps to accreditation; Appendix.