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MORE ABOUT THIS BOOK
Main description:
Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting.
Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking.
Contents:
- Your Future as a Medical Administrative Assistant
- Reception, Booking Appointments and Clinical Responsibilities
- Patient Records Management
- The Telephone
- Office Correspondence: Mail, Memos, Letters, and Envelopes
- Health Insurance Plans
- Financial Records
- Managing Office Supplies
- Procedures Manual
- Meeting Organization
- Hospital Records, Requisitions, and Reports
- Hippocrates and Health Associations
- Doctors and the Law
- Your Job Search
- Appendix A: Common Abbreviations Used in the Health Care Field
- Appendix B: Laboratory Medicine
- Appendix C: Pharmacology
- Appendix D: Reference Resources
PRODUCT DETAILS
Publisher: Elsevier (Saunders Canada)
Publication date: July, 2006
Pages: 368
Weight: 652g
Availability: Not available (reason unspecified)
Subcategories: General Practice, Midwifery