Main description:

In health care, effective communication results in the achievement of outcomes mutually determined by the client, significant others and health care teams. Effective communication is fundamental to establishing core principles and values that underpin team-based health care.

Communication for Health Care Practice provides nursing and health care students with advice to guide them through the varied health care environments they will encounter when working in clinical settings.

The book offers practical advice on topics such as: client-oriented communication strategies that advance client wellbeing; appreciation of the diversity and complexity of communication in health care organisations (including communication with professional and regulatory systems); communication within and across teams and, self-care to encourage maintenance of one's own emotional and physical wellbeing.

Drawing upon the experience of a respected nursing practice researcher and developer, Professor Amanda Henderson, Communication for Health Care Practice encourages students to relate good communication skills with optimal-level outcomes for clients.

Contents:

1. The important elements of communication2. The significance of communication for quality outcomes for clients3. The stakeholders in health care contexts: Clients, significant others, health professionals, and professional and regulatory agencies4. How communication is conducted in health care: Modes, scripts and approaches5. Managing myself for meaningful communication6. Effective communication with clients, families and significant others7. Productive communication within and between health professional disciplines and teams, and regulatory bodies8. Communication for leveraging and leading quality health care outcomes