Main description:

This book presents a comprehensive analysis of the use of patient-/person-centred communication in providing healthcare for ageing populations through an ethnographic approach to physician in-home medical consultations in Tokyo, Japan, alongside interviews with physicians. It focuses on illustrating how linguistic dimensions of person-centred communication work by citing examples of case studies, as well as the sociocultural differences between the US, the UK, Japan and other societies in which person-centred communication models are employed. The author uses her own framework, which takes into account face and politeness theory, and makes recommendations for future training.

Contents:

Figures and Tables

Acknowledgments

Acronyms

Introduction

Scope of the Book

Chapter 1. Introduction to Patient-centred Communication

Chapter 2. Face and Linguistic Politeness

Chapter 3. Fieldwork and Data

Chapter 4. Listening to Patients and Identifying Issues

Chapter 5. Empathy and Acceptance

Chapter 6. Work Towards Shared Decision-making

Chapter 7. Leave Space for the Patient and Respecting the Patient's Freedom

Chapter 8. Transferring into Future Training

Chapter 9. Appendices

References

Index