Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

Individual learners' booklets enable ward staff to improve their customer care and team-working skills on the job. This booklet focusses on observing patients' general health.

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

Individual learners' booklets enable ward staff to improve their customer care and team-working skills on the job. This booklet focusses on the everyday English words that patients may use to describe common and potentially embarrassing conditions or feeling.

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

Individual learners' booklets enable ward staff to improve their customer care and team-working skills on the job. This booklet focusses on welcoming patients' visitors on the wards.

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

Individual learners' booklets enable ward staff to improve their customer care and team-working skills on the job. This booklet focusses on the process of handover on the wards.

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

Individual learners' booklets enable ward staff to improve their customer care and team-working skills on the job. This booklet focusses on interacting with patients' family members and relations.

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

Individual learners' booklets enable ward staff to improve their customer care and team-working skills on the job. This booklet focusses on helping patients at mealtimes.

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

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Published June, 2009
By Moira Leadbetter
Publisher: National Institute of Adult Continuing Education
Rating:
Availability: Not available (reason unspecified)

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