Main description:

In Professional Communication in Speech-Language Pathology: How to Write, Talk, and Act Like a Clinician, Fourth Edition, the authors introduce student clinicians to the various types of written and verbal communication they will encounter across three different clinical settings: university clinics, medical settings, and public schools. The text is written in a student-friendly manner, with appendices that provide examples of diagnostic and treatment reports, data sheets, and important acronyms in medical and school settings. Chapters cover verbal interactions with families, allied professionals, and supervisors, as well as written and verbal communication across the university, medical, and school settings. Also included are scenarios written in the form of vignettes that address issues of ethics, interviewing, and procedures for managing protected health information.

New to the Fourth Edition:
New pedagogical features (chapter learning outcomes and reflection questions).
References and content updated throughout to reflect the current state of research and evidence-based practice.
Updated information regarding current requirements and policies for written documentation.
Expanded information regarding HIPAA and the ASHA Code of Ethics.
Expanded content regarding interacting with supervisors and generational differences.
Material on methods for improving writing and editing
Numerous additional examples to further clarify the content and portions reorganized for greater flow of information.
Content has been edited to be more concise and reader friendly.
A PluralPlus companion website which includes PowerPoint lecture slides, reflection questions, and active learning activities.

Contents:

Preface

Section I. Introduction to Professional Communication, Clinical Practicum Sites, and Ethics

Chapter 1. The Nature of Professionalism and Professional Communication

Introduction

Professional Written Communication

Professional Verbal Communication

Shared Components of Professional Written and Verbal Communication

Chapter 2. Learning as They Change Rules: The Many Faces of Clinical Practicum

Introduction

Interacting with Supervisors Across Settings

Clinical Settings

University Setting

Medical Setting

School Setting

Chapter 3. Ethics, Confidentiality, and Safeguarding Clinical Communications

Health Insurance Portability and Accountability Act (HIPAA)

American Speech-Language-Hearing (ASHA) Code of Ethics

University Setting

Medical Setting

School Setting

Section II. Professional Written Communication

Chapter 4. Documentation and Technical Writing

The Basics of Writing

Tone and Language

Common Errors

Audience

Chapter 5. Diagnostic Reports

The Organizational Framework of a Diagnostic Report

University Setting

Medical Setting

School Setting

Chapter 6. Treatment Documentation

Long-term and Short-term Goals

Rationale

Data

University Setting

Medical Settings

Rehabilitation Hospital

Acute Care Hospital

Long-term Care/Skilled Nursing Facility

School Setting

Individualized Education Program (IEP) and Individualized Family Services Plan (IFSP)

Response to Intervention (RTI)

Similarities and Differences in Goal-Writing across Settings

Chapter 7. Short-Term Progress Reports

Progress Reports

University Setting

Medical Setting

School Setting

Chapter 8. Long-Term Progress Reports

University Setting

Medical Settings

Rehabilitation Hospital

Acute Care Hospital

Long-Term Care Facility/Skilled Nursing Facility

School Setting

Section III. Professional Verbal Communication

Chapter 9. Professional Correspondence

Format/Organization

Referral Letters

Thank-you Letters

Cover Letters

Business Letters

Chapter 10. Interacting with Clients and Families

Selected Critical Elements of Professional Verbal Communication

The Value of Experience

Contexts of Professional Verbal Communication with Clients and Families

Informational Counseling

Diagnostic Interviews

Methods of Maximizing Retention

Training for Home Treatment Programs

Contexts of Verbal Communication

Chapter 11. Interacting with Other Professionals

Contexts of Verbal Communication with Other Professionals

Consultations

Staffings and Meetings

Collaboration

Solving Problems in Daily Interactions

Chapter 12. Interacting with Individuals from Diverse Backgrounds

Introduction

Cultural Competence and the SLP

The Therapeutic Cycle

Chapter 13. Interacting with Supervisors

The Evolution of the Student and Supervisor Relationship

The Supervisory Relationship

Goals of Supervisors and Students

Critical Differences between Supervisors and Students

Remember the Principles of Professional Verbal Communication

Communication Issues

Common Pitfalls

Generational Differences

Appendices

Appendix A. Samples of University Clinic Diagnostic Report for a Child Client

Appendix B. Sample of University Clinic Diagnostic Report for an Adult Client

Appendix C. Sample of Inpatient Rehab Assessment Report for Speech/Language/Swallowing

Appendix D. Examples of a University Clinic Daily Treatment Plan

Appendix E. List of Selected Abbreviations Used in School Settings

Appendix F. List of Selected Abbreviations Used in Medical Settings

Appendix G. Examples of a University Clinic Long-Term Treatment Report

Appendix H. Examples of Data Sheets

Appendix I. Examples of Progress Notes in the SOAP format

Appendix J. Examples of Long-Term Graphs

References

Index