Increasing costs and higher utilization of resources make the role of process improvement more important than ever in the health care industry. Management Engineering: A Guide to Best Practices for Industrial Engineering in Health Care provides an overview of the practice of industrial engineering (management engineering) in the health care industry. Explaining how to maximize the unique skills of management engineers in a health care setting, the book provides guidance on tried and true techniques that can be implemented easily in most organizations. Filled with tools and documents to help readers communicate more effectively, it includes many examples and case studies that illustrate the proper application of these tools and techniques. Containing the contributions of accomplished healthcare process engineers and process improvement professionals, the book examines Lean, Six Sigma, and other process improvement methodologies utilized by management engineers.
Illustrating the various roles an industrial engineer might take on in health care, it provides readers with the practical understanding required to make the most of time-tested performance improvement tools in the health care industry. Suitable for IE students and practicing industrial engineers considering a move into the health care industry, or current healthcare industrial engineers wishing to expand their practice, the text can be used as a reference to explore individual topics, as each of the chapters stands on its own. Also, senior healthcare executives will find that the book provides insights into how the practice of management engineering can provide sustainable improvements in their organizations. To get a good overview of how your organization can best benefit from the efforts of industrial engineers, this book is a must-read.
INTRODUCTION Management Engineering: A Best Practices Guide to Industrial Engineering in Healthcare; Jean Ann Larson HOW DO MANAGEMENT ENGINEERS FUNCTION? It's Not about the Tools: The Management Engineer's Role in Achieving Significant, Sustainable Change; Steven R. Escamilla What IEs Need to Know about Change Management; Dutch Holland An Overview of Management Engineering and Best Practices for Management Engineering Departments; Tarun Mohan Lal and Thomas Roh A Case Study of a High Functioning Management Engineering Department; Rudolph (Rudy) Santacroce Budget, Cost, and Performance Improvement Approaches Used by a Highly Effective ME Department; Rudolph (Rudy) Santacroce Founding a Management Engineering Consulting Firm; John L. Templin Jr. WHAT DO MANAGEMENT ENGINEERS DO? Instigating Change and Engaging Teams; Jean Ann Larson and Amanda Mewborn Raising Your Project Management IQ; Bennetta R. Raby Workforce Management; David Z. Cowan and Joyce T. Siegele Staffing and Scheduling; Kelly Arnold Understanding Nursing Care Models: Industrial Engineering Healthcare Book; Marvina Williams Facilitation Techniques; Duke Rohe Process Redesign in Healthcare; Alexander Bohn and Sue Ann Te Total Quality Management and the Malcolm Baldrige Quality Award; Lawrence (Larry) Dux Six Sigma; Cristina Daccarett Lean in Healthcare; Karl Kraebber Operations Analysis and Operations Research; Roger Gruneisen Data Collection, Analysis, and Presentation; Deborah D. Flint and Phil Troy Benchmarking; John T. Hansmann Facility Planning: The Role of the Industrial Engineer; Amanda Mewborn and Richard Herring DECISION-MAKING SUPPORT Assessing the ROI and Benefits of New Technology; Dean Athanassiades Information and Technology Systems Analysis, Evaluation, and Selection; Mary Ellen Skeens RFI and RFP Process: How to Organize the Consultant Hiring Process; Adrienne Dickerson FUNDAMENTAL TOOLS AND METHODS OF THE MANAGEMENT ENGINEER Flowcharting; Ryan Elizabeth Wood Value Stream Mapping in Healthcare; Bart Sellers Statistical and Mathematical Analysis in a Healthcare Setting; Roque Perez -Velez Human Factors; Cristina Daccarett Using Human Factors Engineering to Improve Root Cause Analysis Efforts; Bridget O'Hare Throughput and Cycle Time Reduction; Ben Sawyer and Alyn Ford Simulation in Healthcare; Tarun Mohan Lal and Thomas Roh ADDRESSING CURRENT CHALLENGES Industrial Engineers in Public Health; Michael L. Washington LOOKING TO THE FUTURE On Leaving a Legacy; Duke Rohe and Jean Ann Larson Index