This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts. It marks the culmination of two decades of research in South Africa, a context that has obvious application in a wider international climate given current globalization and migration trends. The authors draw from a large body of evidence based across different sites and illnesses, scrutinising both the language dynamics of intercultural health interactions and the perceptions and narratives of multiple participants. Including a range of theoretical, methodological and empirical considerations, the volume sheds light upon qualitative research methods and their application in the intercultural context. This book will be a valuable resource for health professionals, medical educators and language practitioners as well as students and scholars of discourse analysis and the medical humanities.
Part IChapter 1. PrologueChapter 2. The Context of Health Communication: Global, Local and TheoreticalPart II.Chapter 3. Methodological Issues: Approaches, Pitfalls and SolutionsPart III.Chapter 4. Islands of Good PracticeChapter 5. Language Diversity in the Clinic: Promoting and Exploring Cultural BrokerageChapter 6. Verbal and Non-Verbal Dimensions of the Intercultural Health SettingPart IV.Chapter 7. Putting It All Into Practice: Some Examples and AdviceChapter 8. Conclusions and Implications: Paradoxes and Principles