Main description:

In today's dynamic health care environment, medical assistants are playing an increasingly important role. ADMINISTRATIVE MEDICAL ASSISTING, Sixth Edition, helps you gain the knowledge and skills needed to succeed in this rewarding, rapidly growing field. Known for its thorough coverage, extensive technical detail, and accurate, up-to-date content, this proven text book covers administrative tasks as well as general information on medical law, ethics and bioethics, and management skills. Students will find the chapters on employment strategies and entry into the profession packed with current information and guidance tips.

In addition, chapter material and learning objectives are clearly mapped to the most current accreditation standards, with an increased focus on professionalism and personal effectiveness, competencies to help you hone practical, real-world skills and prepare for certification. The text also supports effective learning with a variety of online resources to help you make the most of your time in the classroom and beyond.

Upon graduation you will find the chapters on professionalism, law and ethics, communication and transitioning from a student to a professional medical assistant extremely helpful as you begin your externship and career.

Contents:

Section I: GENERAL PROCEDURES.
Unit 1: Introduction to Medical Assisting and Health Professions.
1. The Medical Assisting Profession.
2. Health Care Settings and the Health Care Team.
Unit 2: The Therapeutic Approach.
3. Coping Skills for the Medical Assistant.
4. Therapeutic Communication Skills.
6. The Therapeutic Approach to the Patient with a Life-Threatening Illness.
Unit 3: Responsible Medical Practice.
7. Legal Considerations.
8. Ethical Considerations.
9. Emergency Procedures and First Aid.
Section II: ADMINISTRATIVE PROCEDURES.
Unit 4: Integrated Administrative Procedures.
10. Computers in the Medical Clinic.
11. Telecommunications.
12. Patient Scheduling.
13. Medical Records Management.
14. Written Communications.
15. Medical Documents.
Unit 5: Managing Facility Finances.
16. Medical Insurance.
17. Medical Coding.
18. Daily Financial Practices.
19. Billing and Collections.
20. Accounting Practices.
Section III: PROFESSIONAL PROCEDURES.
Unit 6: Office and Human Resources Management.
21. The Medical Assistant as Clinic Manager.
22. The Medical Assistant as Human Resources Manager.
Unit 7: Entry into the Profession.
23. Preparing for Medical Assisting Credentials.
24. Employment Strategies.
Appendix A: Common Health Care Abbreviations and Symbols.
References
Glossary of Terms.
Index.