A recent report estimates that more than 15 million patients are harmed and over 400,000 die every year from preventable medical errors. This book uses the science of positive psychology to provide cost-effective patient care by teaching teams to use six principles of optimal functioning. The PROPEL Plan lays out a clear step-by-step approach that is proven to work in a variety of healthcare settings. Using real examples, the book provides examples, checklists, strategies and action plans needed to get started on the path to achieve improved patient care and safety, staff recruitment and retention, and a higher performing workplace-all factors which can improve the hospital's bottom line.
Foreword. Introduction. Why Positive Work Environments Matter. Modern Times. Positive Psychology. It's the Culture Darling. A Tale of Two Units. Stuck. The Drill Sergeant. The Coach. How to PROPEL High Performance in Hospitals. Passion. Relationships. Optimism. Proactivity. Energy. Legacy. Action Plans. PROPEL Yourself. PROPEL Your Workplace.